/* Espace client de Standardiste. Dans la lignée de la page d'accueil (landing/public/styles.css) :
   papier et encre, imprimé en carmin ; ce que l'assistant dit ou écrit est en Besley italique.
   Thème clair seulement. Pensé d'abord pour un téléphone. */

@font-face {
  font-family: "Besley";
  src: url("fonts/besley-roman.woff2") format("woff2");
  font-weight: 400 900;
  font-style: normal;
  font-display: swap;
}
@font-face {
  font-family: "Besley";
  src: url("fonts/besley-italic.woff2") format("woff2");
  font-weight: 400 900;
  font-style: italic;
  font-display: swap;
}
@font-face {
  font-family: "Schibsted Grotesk";
  src: url("fonts/schibsted-grotesk.woff2") format("woff2");
  font-weight: 400 900;
  font-style: normal;
  font-display: swap;
}

:root {
  --paper: #FBFAF6;
  --sheet: #FFFFFF;
  --ink: #1D2545;
  --ink-2: #4D546E;
  --ink-3: #8A90A6;       /* encre très délavée : repères, urgence faible */
  --mist: #C3C6D1;        /* non classé */
  --carmine: #B5144B;
  --carmine-deep: #8E0B39;
  --slip: #F7D6DD;
  --slip-soft: #FCEEF1;
  --rule: rgba(29, 37, 69, .14);
  --rule-strong: rgba(29, 37, 69, .3);
  --slip-rule: rgba(181, 20, 75, .32);

  --serif: "Besley", Georgia, "Times New Roman", serif;
  --sans: "Schibsted Grotesk", "Helvetica Neue", Arial, sans-serif;

  --wrap: 1120px;
  --gutter: clamp(16px, 4vw, 40px);
  --shadow: 0 1px 1px rgba(29, 37, 69, .06), 0 18px 36px -26px rgba(29, 37, 69, .4);
}

*, *::before, *::after { box-sizing: border-box; }
[hidden] { display: none !important; }
html { -webkit-text-size-adjust: 100%; }

body {
  margin: 0;
  min-height: 100vh;
  background: var(--paper);
  color: var(--ink);
  font: 400 1.0625rem/1.5 var(--sans);
  -webkit-font-smoothing: antialiased;
  -moz-osx-font-smoothing: grayscale;
}

h1, h2, h3, p, dl, dd, ul, ol, figure { margin: 0; }
ul, ol { padding: 0; list-style: none; }
h1, h2 { font-family: var(--serif); font-weight: 500; text-wrap: balance; }
h1 { font-size: clamp(1.75rem, 4.2vw, 2.5rem); line-height: 1.1; letter-spacing: -.015em; }
h2 { font-size: 1.375rem; line-height: 1.2; }
h3 { font: 600 1rem/1.3 var(--sans); }
p { text-wrap: pretty; }
a { color: inherit; }
svg { display: block; }
input, textarea, select, button { font: inherit; color: inherit; }
button { cursor: pointer; }

.icon {
  width: 1.15em;
  height: 1.15em;
  flex: none;
  fill: none;
  stroke: currentColor;
  stroke-width: 1.7;
  stroke-linecap: round;
  stroke-linejoin: round;
}

:focus-visible { outline: 2.5px solid var(--ink); outline-offset: 3px; border-radius: 2px; }

.wrap { max-width: var(--wrap); margin-inline: auto; padding-inline: var(--gutter); }
.muted { color: var(--ink-2); }
.small { font-size: .9375rem; }
.said { font-family: var(--serif); font-style: italic; }
.nowrap { white-space: nowrap; }
.visually-hidden {
  position: absolute;
  width: 1px;
  height: 1px;
  overflow: hidden;
  clip-path: inset(50%);
  white-space: nowrap;
}

/* ---------- Boutons ---------- */

.btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 10px;
  min-height: 48px;
  padding: 0 22px;
  border: 1.5px solid var(--ink);
  border-radius: 4px;
  background: transparent;
  color: var(--ink);
  font: 600 1rem/1.15 var(--sans);
  text-align: center;
  text-decoration: none;
  transition: background-color .15s, color .15s, border-color .15s;
}
.btn:hover { background: var(--ink); color: var(--paper); }
.btn--primary { background: var(--carmine); border-color: var(--carmine); color: #fff; }
.btn--primary:hover { background: var(--carmine-deep); border-color: var(--carmine-deep); color: #fff; }
.btn--small { min-height: 40px; padding: 0 14px; font-size: .9375rem; }
.btn[disabled] { cursor: progress; opacity: .6; }
.btn[disabled]:hover { background: transparent; color: var(--ink); }
.btn--primary[disabled]:hover { background: var(--carmine); color: #fff; }

.text-button {
  display: inline-flex;
  align-items: center;
  gap: 7px;
  padding: 4px 0;
  border: 0;
  background: none;
  color: var(--ink);
  font: 500 .9375rem/1.3 var(--sans);
  text-decoration: underline;
  text-decoration-color: var(--carmine);
  text-decoration-thickness: 1.5px;
  text-underline-offset: 4px;
}
.text-button:hover { text-decoration-thickness: 2.5px; }
.text-button .icon { color: var(--carmine); }

/* ---------- En-tête ---------- */

.site-header { border-bottom: 1px solid var(--rule); background: var(--paper); }
.header-inner { display: flex; align-items: center; gap: 16px; min-height: 68px; }
.brand {
  display: inline-flex;
  align-items: center;
  gap: 10px;
  font: 800 1.375rem/1 var(--serif);
  letter-spacing: -.025em;
  text-decoration: none;
  color: var(--ink);
}
.brand-mark { width: 28px; height: 28px; flex: none; }
.brand-tile { fill: var(--carmine); }
.brand-phone { fill: #fff; }
.brand-tag {
  padding: 3px 8px;
  border: 1px solid var(--rule-strong);
  border-radius: 3px;
  font: 600 .75rem/1.2 var(--sans);
  letter-spacing: .04em;
  text-transform: uppercase;
  color: var(--ink-2);
}
.account { display: flex; align-items: center; gap: 16px; margin-left: auto; min-width: 0; }
.account-email { overflow: hidden; text-overflow: ellipsis; white-space: nowrap; font-size: .9375rem; color: var(--ink-2); }
/* Au téléphone, l'en-tête garde la marque et la déconnexion. */
@media (max-width: 620px) {
  .account-email, .brand-tag { display: none; }
}

/* ---------- Tête de page, onglets ---------- */

.page-head { padding: clamp(24px, 4vw, 44px) 0 clamp(18px, 2.5vw, 28px); }
.page-head h1 + p { margin-top: 12px; max-width: 62ch; color: var(--ink-2); }
.page-head .back { margin-bottom: 14px; }
.page-title { display: flex; flex-wrap: wrap; align-items: center; gap: 10px 16px; }

.tabs { display: flex; gap: 4px; border-bottom: 1px solid var(--rule-strong); }
.tab {
  position: relative;
  min-height: 48px;
  padding: 0 18px;
  border: 0;
  background: none;
  font: 600 1rem/1 var(--sans);
  color: var(--ink-2);
}
.tab[aria-selected="true"] { color: var(--ink); }
.tab[aria-selected="true"]::after {
  content: "";
  position: absolute;
  inset: auto 0 -1px;
  height: 3px;
  background: var(--carmine);
}
.tab-panel { padding: clamp(20px, 3vw, 32px) 0 96px; }

/* ---------- Feuilles ---------- */

.sheet {
  padding: clamp(18px, 3vw, 32px);
  border-radius: 3px;
  background: var(--sheet);
  box-shadow: var(--shadow);
}
.sheet + .sheet { margin-top: 20px; }
.sheet > h2 { margin-bottom: 6px; }
.sheet > h2 + p { margin-bottom: 20px; color: var(--ink-2); }
.sheet-head { display: flex; flex-wrap: wrap; align-items: baseline; justify-content: space-between; gap: 8px 16px; margin-bottom: 18px; }
.stack > * + * { margin-top: 20px; }

.notice {
  padding: 14px 16px;
  border-left: 3px solid var(--carmine);
  background: var(--slip-soft);
  font-size: 1rem;
}
.notice strong { font-weight: 600; }
.notice--plain { border-left-color: var(--ink-3); background: rgba(29, 37, 69, .04); }
.error-text { color: var(--carmine-deep); font-weight: 600; font-size: .9375rem; }
.error-text:empty { display: none; }

/* ---------- Pastilles d'état ---------- */

.pill {
  display: inline-flex;
  align-items: center;
  gap: 7px;
  padding: 4px 10px;
  border: 1.5px solid var(--rule-strong);
  border-radius: 999px;
  font: 600 .8125rem/1.2 var(--sans);
  white-space: nowrap;
  color: var(--ink-2);
}
.pill::before { content: ""; width: 7px; height: 7px; border-radius: 50%; background: currentColor; }
.pill--in_progress { border-color: var(--ink-2); color: var(--ink); }
.pill--submitted, .pill--changes { border-color: var(--carmine); background: var(--slip-soft); color: var(--carmine-deep); }
.pill--live { border-color: var(--ink); background: var(--ink); color: var(--paper); }

/* ---------- Formulaires ---------- */

.field { display: block; margin: 0; padding: 0; border: 0; min-width: 0; }
.field + .field { margin-top: 26px; }
.field > label, .field > .label { display: block; font-weight: 600; }
.field .hint { display: block; margin-top: 3px; font-size: .9375rem; color: var(--ink-2); }
.field input, .field textarea, .field select, .control {
  display: block;
  width: 100%;
  min-width: 0;
  margin-top: 8px;
  padding: 11px 13px;
  border: 1px solid var(--rule-strong);
  border-radius: 3px;
  background: var(--sheet);
  color: var(--ink);
  font: 400 1.0625rem/1.45 var(--sans);
}
.field textarea { min-height: 7.2em; resize: vertical; }
.field textarea.tall { min-height: 16em; }
.field input:focus-visible, .field textarea:focus-visible, .control:focus-visible { outline-offset: 0; border-color: var(--ink); }
.field input.said, .field textarea.said { font: italic 400 1.125rem/1.45 var(--serif); }
.field input[readonly], .field textarea[readonly] { background: rgba(29, 37, 69, .035); color: var(--ink-2); }
.optional { font-weight: 400; color: var(--ink-2); }
/* Côte à côte, les champs s'alignent par le bas : une aide plus longue ne décale pas la saisie. */
.field-grid { display: grid; gap: 26px 24px; align-items: end; }
.field-grid > .field { margin-top: 0; }
@media (min-width: 720px) {
  .field-grid { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .field-grid > .wide { grid-column: 1 / -1; }
}

.inline-form { display: flex; flex-wrap: wrap; gap: 10px; align-items: stretch; margin-top: 8px; }
.inline-form .control { flex: 1 1 15rem; margin-top: 0; }

/* Proposition tirée du site, sous le champ qu'elle concerne. */
.proposal {
  margin-top: 8px;
  padding: 10px 12px 12px;
  border-left: 3px solid var(--slip-rule);
  background: var(--slip-soft);
}
.proposal-label { font: 600 .8125rem/1.3 var(--sans); letter-spacing: .03em; text-transform: uppercase; color: var(--carmine-deep); }
.proposal-text { margin: 4px 0 8px; white-space: pre-wrap; font: italic 400 1.0625rem/1.45 var(--serif); }

/* Barre d'enregistrement, toujours visible en bas de l'écran. */
.save-bar {
  position: sticky;
  bottom: 0;
  z-index: 5;
  margin-top: 28px;
  border-top: 1px solid var(--rule-strong);
  background: var(--paper);
}
.save-bar-inner { display: flex; flex-wrap: wrap; align-items: center; justify-content: space-between; gap: 10px 20px; padding-block: 12px; }
.save-state { font-size: .9375rem; color: var(--ink-2); }
.save-actions { display: flex; flex-wrap: wrap; gap: 10px; }

/* ---------- Connexion ---------- */

.login { display: grid; min-height: 100vh; place-items: center; padding: 24px var(--gutter); }
.login-sheet { width: min(100%, 27rem); }
.login-sheet .brand { margin-bottom: 28px; }
.login-sheet h1 { font-size: 1.875rem; }
.login-sheet h1 + p { margin: 10px 0 24px; color: var(--ink-2); }
.login-sheet .notice { margin-bottom: 20px; }
.login-sheet .btn { width: 100%; margin-top: 16px; }
.login-done { font: italic 500 1.25rem/1.35 var(--serif); }
.login-done + p { margin-top: 10px; color: var(--ink-2); }

/* ---------- Administration : liste des clients ---------- */

.toolbar { display: flex; flex-wrap: wrap; align-items: center; justify-content: space-between; gap: 12px; margin-bottom: 20px; }
.client-list { border-top: 1.5px solid var(--ink); }
.client-row {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  gap: 6px 16px;
  align-items: center;
  padding: 16px 4px;
  border-bottom: 1px solid var(--rule);
  text-decoration: none;
}
.client-row:hover { background: rgba(29, 37, 69, .03); }
.client-name { font: 500 1.1875rem/1.25 var(--serif); }
.client-meta { grid-column: 1 / -1; display: flex; flex-wrap: wrap; gap: 2px 18px; font-size: .9375rem; color: var(--ink-2); }
@media (min-width: 860px) {
  .client-row { grid-template-columns: minmax(0, 5fr) 12rem minmax(0, 6fr); }
  .client-meta { grid-column: auto; justify-content: flex-end; }
}

/* ---------- Administration : un client ---------- */

.columns { display: grid; gap: 20px; align-items: start; }
@media (min-width: 1000px) { .columns { grid-template-columns: minmax(0, 5fr) minmax(0, 7fr); } }
.columns > * { min-width: 0; }

.answers dt { margin-top: 18px; font: 600 .8125rem/1.3 var(--sans); letter-spacing: .03em; text-transform: uppercase; color: var(--carmine); }
.answers dt:first-child { margin-top: 0; }
.answers dd { margin-top: 4px; white-space: pre-wrap; overflow-wrap: anywhere; }
.answers dd.empty { color: var(--ink-3); }

.member-list li { display: flex; flex-wrap: wrap; justify-content: space-between; gap: 2px 16px; padding: 9px 0; border-bottom: 1px solid var(--rule); overflow-wrap: anywhere; }
.member-list li span:last-child { font-size: .9375rem; color: var(--ink-2); }

.checklist { margin-top: 10px; }
.checklist li { position: relative; padding: 5px 0 5px 22px; font-size: .9375rem; overflow-wrap: anywhere; }
.checklist li::before { content: ""; position: absolute; left: 2px; top: .8em; width: 9px; height: 9px; border: 1.5px solid var(--carmine); border-radius: 2px; }
.actions { display: flex; flex-wrap: wrap; gap: 10px; align-items: center; }

/* ---------- Appels et chiffres ---------- */

.filters { display: flex; flex-wrap: wrap; align-items: center; gap: 10px 14px; margin-bottom: 20px; }
.filters label { font-weight: 600; }
.filters select {
  min-height: 44px;
  padding: 0 36px 0 13px;
  border: 1px solid var(--rule-strong);
  border-radius: 3px;
  background: var(--sheet) url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='none' stroke='%231D2545' stroke-width='2' stroke-linecap='round' stroke-linejoin='round'%3E%3Cpath d='m6 9 6 6 6-6'/%3E%3C/svg%3E") no-repeat right 10px center / 18px;
  -webkit-appearance: none;
  appearance: none;
  font-weight: 500;
  text-transform: capitalize;
}
.is-loading { opacity: .5; transition: opacity .15s; }

.tiles { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 12px; }
@media (min-width: 860px) { .tiles { grid-template-columns: repeat(4, minmax(0, 1fr)); gap: 16px; } }
.tile { padding: 16px 18px 18px; border-radius: 3px; background: var(--sheet); box-shadow: var(--shadow); }
.tile-label { font-size: .9375rem; color: var(--ink-2); }
.tile-value { margin-top: 6px; font: 600 2.125rem/1 var(--sans); letter-spacing: -.02em; }
.tile-note { margin-top: 6px; font-size: .875rem; color: var(--ink-2); }

.charts { display: grid; gap: 20px; margin-top: 20px; align-items: stretch; }
@media (min-width: 860px) { .charts { grid-template-columns: minmax(0, 7fr) minmax(0, 4fr); } }
.charts > .sheet { margin-top: 0; }
.chart-title { font: 600 1rem/1.3 var(--sans); }
.chart-sub { margin-top: 2px; font-size: .875rem; color: var(--ink-2); }
.chart-sub strong { color: var(--ink); font-weight: 600; }

/* Appels par jour : colonnes fines sur une ligne de base, graduations discrètes. */
.days { position: relative; margin-top: 18px; padding-left: 26px; }
.days-plot { position: relative; height: 150px; border-bottom: 1px solid var(--rule-strong); }
.days-grid { position: absolute; inset-inline: 0; height: 0; border-top: 1px solid var(--rule); }
.days-tick { position: absolute; left: -26px; width: 20px; transform: translateY(50%); font-size: .75rem; text-align: right; color: var(--ink-2); font-variant-numeric: tabular-nums; }
.days-bars { position: absolute; inset: 0; display: flex; align-items: flex-end; gap: 2px; }
.day { position: relative; flex: 1 1 0; display: flex; align-items: flex-end; justify-content: center; height: 100%; min-width: 0; padding: 0; border: 0; background: none; cursor: default; }
.day-bar { width: 100%; max-width: 24px; border-radius: 4px 4px 0 0; background: var(--ink); }
.day:hover .day-bar, .day:focus-visible .day-bar { background: var(--carmine); }
.day:focus-visible { outline-offset: 0; }
.days-axis { display: flex; gap: 2px; margin-top: 6px; }
.days-axis span { flex: 1 1 0; min-width: 0; font-size: .75rem; text-align: center; color: var(--ink-2); font-variant-numeric: tabular-nums; }

/* Urgence : une barre fine découpée, et la liste qui donne les chiffres. */
.split { display: flex; gap: 2px; height: 8px; margin-top: 18px; }
.split span { min-width: 3px; border-radius: 999px; }
.split-list { margin-top: 14px; }
.split-list li { display: flex; align-items: center; gap: 10px; padding: 7px 0; border-bottom: 1px solid var(--rule); }
.split-list li:last-child { border-bottom: 0; }
.swatch { width: 10px; height: 10px; flex: none; border-radius: 2px; }
.split-list .count { margin-left: auto; font-weight: 600; font-variant-numeric: tabular-nums; }
.u-high { background: var(--carmine); }
.u-normal { background: var(--ink); }
.u-low { background: var(--ink-3); }
.u-unknown { background: var(--mist); }

/* Liste des appels. */
.calls { margin-top: 20px; }
.calls-head { display: flex; align-items: baseline; justify-content: space-between; gap: 12px; margin-bottom: 12px; }
.call-list { border-top: 1.5px solid var(--ink); }
.call { border-bottom: 1px solid var(--rule); }
.call-row {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  gap: 2px 14px;
  width: 100%;
  padding: 14px 4px;
  border: 0;
  background: none;
  text-align: left;
}
.call-row:hover { background: rgba(29, 37, 69, .03); }
.call-when { grid-column: 1 / -1; font-size: .875rem; color: var(--ink-2); font-variant-numeric: tabular-nums; }
.call-who { font-weight: 600; overflow-wrap: anywhere; }
.call-why { grid-column: 1; color: var(--ink-2); overflow-wrap: anywhere; }
.call-side { grid-row: 2 / span 2; grid-column: 2; display: flex; flex-direction: column; align-items: flex-end; gap: 6px; font-size: .875rem; color: var(--ink-2); font-variant-numeric: tabular-nums; }
.call-row .icon { transition: transform .15s; }
.call-row[aria-expanded="true"] .icon { transform: rotate(180deg); }
@media (min-width: 860px) {
  .call-row { grid-template-columns: 11.5rem minmax(0, 4fr) minmax(0, 7fr) 9rem; align-items: baseline; gap: 0 18px; }
  .call-when { grid-column: auto; font-size: .9375rem; }
  .call-why { grid-column: auto; }
  .call-side { grid-row: auto; grid-column: auto; flex-direction: row; justify-content: flex-end; align-items: center; gap: 12px; }
}
.tag {
  display: inline-block;
  padding: 2px 8px;
  border-radius: 3px;
  font: 600 .75rem/1.4 var(--sans);
  letter-spacing: .03em;
  text-transform: uppercase;
  white-space: nowrap;
}
.tag--high { background: var(--carmine); color: #fff; }
.tag--normal { border: 1px solid var(--rule-strong); color: var(--ink-2); }
.tag--low { color: var(--ink-3); border: 1px solid var(--rule); }
.empty-state { padding: 36px 8px; text-align: center; color: var(--ink-2); }

/* Détail d'un appel : le feuillet rose du carnet de messages, puis la transcription. */
.call-detail { display: grid; gap: 20px; padding: 6px 4px 24px; }
@media (min-width: 860px) { .call-detail { grid-template-columns: minmax(0, 5fr) minmax(0, 6fr); gap: 32px; padding-left: calc(11.5rem + 22px); } }
.slip {
  align-self: start;
  padding: 16px 18px 18px;
  border-radius: 2px;
  background: var(--slip);
  box-shadow: 0 1px 1px rgba(29, 37, 69, .1), 0 12px 20px -14px rgba(29, 37, 69, .35);
}
.slip-title { padding-bottom: 8px; border-bottom: 1.5px solid var(--carmine); font: 700 .8125rem/1.2 var(--sans); letter-spacing: .08em; text-transform: uppercase; color: var(--carmine); }
.slip dl > div { padding: 9px 0; border-bottom: 1px solid var(--slip-rule); }
.slip dl > div:last-child { border-bottom: 0; padding-bottom: 0; }
.slip dt { font: 600 .75rem/1.3 var(--sans); letter-spacing: .04em; text-transform: uppercase; color: var(--carmine-deep); }
.slip dd { margin-top: 2px; font: italic 400 1.0625rem/1.4 var(--serif); overflow-wrap: anywhere; }
.slip dd a { text-decoration-color: var(--carmine); text-underline-offset: 3px; }
.transcript h3 { margin-bottom: 10px; }
.transcript li { display: grid; grid-template-columns: 5.25rem minmax(0, 1fr); gap: 10px; padding: 7px 0; }
.transcript .role { font: 600 .75rem/1.9 var(--sans); letter-spacing: .04em; text-transform: uppercase; color: var(--ink-2); }
.transcript .role--agent { color: var(--carmine); }
.transcript .line--agent { font-family: var(--serif); font-style: italic; }